On the page of technical support we offer the possibility to send to our client´s department technical questions, requirements, ideas connected with the operation of OLIVETTI, MITA and KYOCERA MITA products. The responsible person from our technical department will analyze your requirement and will inform you about the result. We are able to answer your questions to your full satisfaction in case we know the name of the machine (eg. d-Copia 25) and if it is possible the serial number as well (can be found on the label on the back cover - eg. 37116230). We kindly ask you to fill it in.